Growing people and helping them to perform at high levels is a key strategy for long-term success. When employees grow, their productive capacity increases. When their productive capacity increases, the capacity of the organization increases—it can do things better, or it can do things it was not able to do before. That means that the organization can better serve its customers, and is, therefore, more likely to succeed. It is thus a win for the employee who grows, the organization that increases its capacity, and the customer who is better served.